Privacy Policy

We collect information you provide directly, such as your name, work email, company name, phone number and the details you include in enquiry or newsletter forms. We also collect limited technical information automatically, including IP address, browser type and pages visited, to keep the site secure and understand usage.

We use your information to respond to enquiries, deliver and improve our AI and cybersecurity services, send the newsletter you requested, and meet legal or contractual obligations. We do not sell personal information, and we do not use client data to train third-party models.

Where applicable law requires a legal basis, we rely on your consent for marketing communications, contractual necessity for delivering services, and legitimate interests for securing and improving our website.

Our website uses essential cookies for basic functionality and may use privacy-conscious analytics to measure aggregate traffic. You can control cookies through your browser settings; disabling non-essential cookies will not prevent you from using the site.

We share information only with service providers who help us operate our business, such as email delivery and hosting providers, and only to the extent necessary. These providers are bound by confidentiality obligations. We may also disclose information where required by law.

We apply access controls, encryption in transit, least-privilege permissions and regular reviews to protect the information we hold. No system is perfectly secure, but security engineering is central to how we operate.

We retain enquiry data for as long as needed to respond and maintain business records, and newsletter data until you unsubscribe. Client project data is retained according to the terms of the relevant engagement agreement.

Depending on your location, you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at info@triggerpointsolutions.com.

We may update this policy to reflect changes to our services or legal requirements. The revised version will be posted on this page with an updated date.